A simple step-by-step guide to unlocking your mobile phone using a network unlock code.
Dial *#06# on your phone's keypad. A 15-digit number will appear on screen — this is your IMEI. Write it down or take a screenshot.
Contact us with your IMEI number, phone make and model, and the network your phone is currently locked to. We'll provide a quote and turnaround time.
Your unique unlock code will be sent to you via email. Turnaround times vary by model and network, but many codes are delivered within hours.
Insert a SIM card from a different network to the one your phone is locked to. Your phone will prompt you for an unlock code. Enter the code we provided and your phone is unlocked permanently.
Your phone is now unlocked and can be used with any network worldwide. The unlock is permanent and will survive software updates and factory resets.